Privacy Policy

Last Updated: December 24, 2025

The Ember Reign Foundation (“ERF,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you interact with us online, through our website, by SMS/text messaging, email, donations, or through any other services we provide.

By using our website, submitting information to us, donating, or opting into communications, you agree to the terms of this Privacy Policy.

🐾 Information We Collect

We may collect the following types of information:

Information You Provide

name
email address
phone number
mailing address
donor information and preferences
stories, photos, or testimonials voluntarily shared
messages submitted through forms

SMS/Text Messaging Information

If you opt in to receive text messages:

mobile phone number
message content
message delivery status
opt-in and opt-out records (required for A2P compliance)

Automatically Collected Data

When you visit our website, we may automatically collect:

device and browser information
IP address
pages viewed and time on site
cookies and analytics data

We do not knowingly collect information from children under 13.

🐾 How We Use Your Information

We use your information to:

process donations and issue receipts
communicate foundation news and program updates
respond to inquiries and support requests
deliver SMS or email communications you consent to
improve website functionality and user experience
comply with legal and regulatory obligations

We do not sell personal information.

🐾 SMS/Text Messaging – A2P 10DLC Compliance

By providing your mobile number and opting in, you consent to receive text messages from The Ember Reign Foundation.

Message Terms

message frequency varies
message and data rates may apply
consent is not required to donate or participate

Opt-Out and Help

text STOP to opt out
text HELP for assistance

After opting out, one final confirmation message may be sent.

Your Number Will Not Be Sold

We do not:

sell your mobile number
share your SMS consent with outside marketers
use SMS information for purposes other than described here

Mobile carriers are not liable for delayed or undelivered messages.

🐾 Sharing of Information

We only share information with:

trusted service providers (payment processors, SMS/email platforms, website tools)
legal authorities when required by law
partners assisting with operations under confidentiality agreements

We do not sell or rent donor or subscriber data.

🐾 Donations and Payment Processing

When you make a donation:

payments are processed securely by PCI-compliant processors
ERF does not store full credit or debit card numbers

🐾 Cookies & Analytics

We may use cookies or similar technologies to:

analyze website traffic
improve site performance
enhance user experience

You may disable cookies in your browser settings.

🐾 Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

🐾 Your Privacy Rights

Depending on your location, you may have the right to:

request access to your personal information
correct inaccuracies
request deletion where legally appropriate
withdraw consent to marketing communications

Requests may be submitted using the contact information below.

🐾 Third-Party Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

🐾 Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.